loyalty solutions: tracking

We help you understand the results of your program.

Our services extend beyond the design and launch of your program. Cbsi will evaluate and analyze the on-going progress of your loyalty program. We will provide customer information including personal program preferences, membership status, level and activity We also perform performance analysis, to help you understand and improve your return on investment by comparing and analyzing customer/member activity, and proactively working with our clients to improve performance.

administrative interface choices

• Cbsi calculates and reports point earnings
• You or your processor calculates point earnings
  

reporting suite

Cbsi offers a weekly and monthly reporting suite that presents both enhanced program detail and a secure method for transmission of files. These reports contain critical data such as total accounts, point totals, and points added/deducted. Because we maintain PCI (Payment Card Industry) data security standards in all areas of our business, the reports will be encrypted and transmitted electronically.

administrative website

Administrators will have the ability to check point balances, view transactions, and add or subtract points. Each administrator will receive a user name and password that in turn may allow them to add additional users to the site. This will allow for multiple individuals to have the ability to look up account information and to add or subtract points.

loyalty solutions

overview

cross sell products

program structure

value proposition
– gift card rewards
– merchandise rewards
– travel rewards
– experience rewards
– green product rewards
– more points

marketing

redemption

tracking

technology solutions